More and more businesses are introducing worker management systems based on Artificial Intelligence (AI) to increase their efficiency and productivity or to identify occupational safety and health risks. This includes systems to monitor workers’ performance and engagement or systems for automatic scheduling and task allocation.
A new EU-OSHA report outlines the characteristics of these new forms of worker management, maps their uptake across Europe, explores the consequences of their deployment on workers, and analyses the applicable regulatory context. It also includes recommendations for the development and use of human-centred systems in the workplace. An upcoming complementary report will focus on the implications of the use of such worker management systems for occupational safety and health.