“Experience feedback” for safer machinery

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The “experience feedback” method aims to report users’ experience of machinery to the standardizers, so that more stringent safety requirements may be incorporated in European standards.

It was chosen by the European Trade Union Confederation (ETUC) as one of the essential aspects of its multi-year standardization programme. And it was adopted by the European Committee for Standardization (CEN) in December 2015 and included in a technical report. The ETUC hopes that this method will be adopted in the Member States where the experience feedback method has been adopted successfully.

In France, for the past 10 years, the Occupational Injuries Branch has contributed to machinery market surveillance by means of the system of “data sheets for handling risk prevention problems” established in particular by Eurogip. It has thus been possible, over a more or less long period, to bring manufacturers into compliance and improve existing European standards.

Regarding this, the reporting sheets relating to European standards have made it possible to detect: 

  • The absence of a type C standard (specific to a machine or a group of machines): in almost 40% of cases; 
  • A measure provided for in the standard, but not applied: in almost 30% of cases;
  • A measure provided for in the standard, but insufficient: in more than 20% of cases.

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