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A large majority of the 2,000 company managers interviewed by phone in June 2021 admitted that employees were facing stressful work situations as a result of the health crisis.
Since the beginning of the pandemic, the Institute for Employment Research (IAB) and the Federal Institute for Occupational Safety and Health (BAuA) have been conducting the survey “Companies facing the Covid-19 crisis”. In June 2021, the managers questioned mentioned the following problems in particular:
- contact with customers or other external people becoming more difficult during the crisis: 67% of companies
- employees’ fear of being infected at work: 35% of companies
- increased workload: 28% of companies
- a deterioration of internal communication: 22% of companies
- insufficient “delineation between work and leisure at home”: 20% of companies that have implemented telework.
Companies in the health and social services, education and teaching and retail sectors report these problems more often than average.
Measures taken – such as more flexible working hours and stress counselling – were mainly in the form of agreements between managers and employees. These agreements were more often the result of department meetings in smaller companies and risk assessments in larger companies.
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