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In a context of rapid change, Eurofound has published a new report “The Digital Age: Implications of Automation, Digitalisation and Platforms for Work and Employment”.
The economy and labour markets of the EU and beyond are in the midst of a digital revolution. While the transition to a digitalised society has been happening for several decades, technological change is accelerating due to the expanding capacity of electronic devices to store, process and communicate information. The recent Covid-19 pandemic has further contributed to increasing the pace of digitalisation. Digitalisation is a wide field, and its impact differs depending on the technology, country, sector and type of business as well as the workers in the digital environment. To capture this complexity, Eurofound has developed a conceptual framework that structures its research according to three vectors of change: the automation of tasks, the digitisation of processes and coordination through platforms. In practice, these vectors tend to be deployed in combination, together with general purpose technologies such as artificial intelligence (AI). This report provides a snapshot of how these vectors influence employment, work and social dialogue. It concentrates on key emerging issues and derives policy pointers from them. The report summarises the content of Eurofound’s online resource The digital age: Automation, digitisation and platforms, which is planned to be regularly updated and extended.